Case Supervisor
Our Regulatory team act for numerous clients in relation to fitness to practice investigations covering a wide range of professions.
We are currently seeking a Case Supervisor to join this team to assist in the handling of fitness to practice cases involving midwives and nurses. The position is suitable for a newly qualified – 2 year qualified Solicitor, or a qualified Legal Executive (ILEX ). A healthcare background would be desirable but not essential, however a good understanding of the role of healthcare professionals is important.
The successful candidate will be expected to work with and provide supervision to a paralegal, and to fulfil the role of a Case Supervisor. This position is a full time position based in the Firm’s Cardiff office.
Morgan Coles Services Ltd. encourages applications from all suitable candidates and all applications will be treated in the strictest confidence.
JOB PURPOSE
- Manage a caseload of fitness to practice cases involving midwives and nurses. Includes: preparing case investigation plans, taking and drafting witness statements, drafting charges, working to strict time and quality standards.
- To provide clients with high a quality legal service
KEY DUTIES AND CONTRIBUTIONS (COMPETENCIES)
- Preparing case investigation plans
- Supervising one or more paralegals within the team.
- Working under the supervision of a senior case supervisor
- Drafting witness statements - often over the telephone and sometimes in person
- Shows sensitivity in handling witnesses
- Uses a bespoke case management system
- Drafting charges against midwives and nurses
- Working to strict time limits
- Working to strict quality standards
- Maintaining and Updating Management Information
KEY MEASURES
Work to client's expectations particularly in terms of quality and timeliness.
a) Fee earning:-
- Meeting time recording and billing targets.
- Drafting documentation such as witness statements as appropriate
b) Non fee earning:-
- Supervision of one or more paralegals
- Ensuring that documentation is raised on a timely basis
- Management of files, file reviews, MBRs etc
- Appropriate record keeping eg Lexcel
DIMENSIONS
- Required to carry out routine work.
- Work closely supervised and checked on a daily basis by a senior case supervisor.
- Required to achieve an annual cost target
- Required to undertake an annual number of chargeable hours
- Training will be provided
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
- Newly qualified – 2 year qualified Solicitor or qualified Legal Executive (ILEX)
- Healthcare back ground desirable but not essential
- Some experience of regulatory work would be an advantage
- Some litigation experience is desirable
- Proven planning and organising ability - must be able to plan ahead; organise own workload
- Care, accuracy and attention to detail
- Strong, sensitive communication skills are essential
- Must be a good team player
- Keyboard and IT skills
CONTACTS
External - Witnesses
Internal - Other Practice Areas / IT / Human Resources / Finance / Marketing / Support Staff
CHALLENGES
- The ability to prioritise work and meet demanding and tight deadlines.
- Sensitive communication with witnesses to produce appropriate statements.
- Continually provide the highest quality advice and service to clients in a busy team, to maintain MC's performance as legal services provider to the Nursing and Midwifery Council
- Maintain our Key Performance Indicators and meet our clients' expectations at all times.
If you are interested please send an up to date CV and covering letter by clicking apply
WE ARE EQUAL OPPORTUNITY EMPLOYER
NO AGENTS REQUIRED
